Walmart latest e-commerce expansion engages online purchases of products that are available and picked up at its stores. Last year, Walmart tapped jet.com CEO Marc Lore to head up its US efforts after online sales growth had slowed under his predecessor. You will have to scan the QR code on the app, and then hand the item to the associate. Through the Wal-Mart app, a shopper may receive an instant refund on some purchases without having to return anything to the store.
The update comes after Walmart's announcement this month regarding a new Mobile Express Returns service.
In its own efforts, Walmart has embarked on dozens of new launches and test in the previous year or so to speed up the shopping experience for online shoppers.
Initiate the Return: Using the Walmart App, select the Walmart transaction and item (s) to return and follow the prompts to start the return process.
Aside from its online sales projections, Walmart reiterated its net sales guidance of at least 3% over the same period, with adjusted earnings per share of between $4.30 and $4.40.
USA retailer Walmart had announced that it is simplified its return process with the launch of its new Mobile Express Returns service.
ABC News' chief business and economics correspondent Rebecca Jarvis said that everything these companies are doing today is about ways they can improve the customer experience, which is great news for consumers.
The timing of the announcement also sparked some debate about whether or not Walmart had made the announcement to keep up with rival Amazon. Wal-Mart has introduced other convenience tools as well as it competes with other retailers like online giant Amazon.com, including its pickup towers and mobile express options in the pharmacy and financial services.
With more than 4,700 stores, Walmart hopes to win over Amazon customers who chafe at the expense and time needed to exchange items. Walmart expects to roll out even more app features that make shopping faster, easier and more convenient in 2018.
In summary, our initial impression of WMT's recent results and plans for next year reinforce our view that WMT is taking seriously the need to invest in technology and integrate it into it stores.