In a tweet, New York City Mayor Bill de Blasio reiterated that no shots were fired at the train station.
Passengers fled Penn Station in a panic Friday night when Amtrak police tased an unruly person, causing false reports of gunshots in the jam-packed transit hub.
Sanati said she and her husband were headed for the New York International Auto Show when they boarded the train in Secaucus, New Jersey, at Secaucus Junction, the last New York-bound stop before Penn Station.
A New Jersey Transit spokeswoman says the train finally reached Penn Station just before 6 p.m.
The FDNY said six people were evaluated for injuries at the scene.
On March 24, an Amtrak train derailed and sideswiped a NJ Transit train at Penn Station. The NYPD said police received dozens of 911 calls to report shots fired at Penn Station, reports that were ultimately unfounded. In particular, it was an "overhead power problem" in the tunnel that caused the train to get stuck, according to NJ Transit.
It was later released that two people in Penn Station had been taken into custody by Amtrak police for "disobeying orders".
Amtrak workers are in the tunnel assessing the extent of the damage.
Following the latest episode, the Federal Railroad Administration and Amtrak are set to review infrastructure and protocols at Penn Station. No injuries were reported in any of the incidents.
"About 30 seconds later, the train just came to a complete stop", Sanati said. They used the Taser on one of the men during the incident.
"It's such an obvious problem, and there is no real effort to solve it", said Ryan Beppel, 29, a musician from Brooklyn who was trying to get to New Jersey. "This is the worst".